RETURNS & REFUNDS

Payment Policy

Learn how we handle returns, refunds, and replacements —
fast, transparent, and designed to make every experience
stress-free.

Payment Policy

At timberbrandsusa.com, we strive to provide a secure and seamless shopping experience for our customers in the
United States and internationally. This policy outlines the payment methods we accept and our commitment to your security.

  1. Accepted Payment Methods We accept the following forms of payment for all orders:
    • Credit/Debit Cards:Visa, Mastercard, American Express, and Discover
    • Digital Wallets: Apple Pay, Google Pay.
    • Alternative Methods: PayPal.
  1. Currency & Pricing All prices on our website are listed in US dollars (USD $).
    Applicable sales tax will be calculated and displayed at checkout based on your shipping address.
    The total amount shown at checkout reflects the full purchase price, including applicable taxes.
    International customers are responsible for any customs duties, import taxes, or fees imposed by their destination
    country, which are not included in the checkout total.
    There are no hidden transaction fees or payment surcharges.
  2. Payment Security Your security is our top priority. We use industry-standard encryption and Secure Sockets Layer (SSL)
    technology to protect your personal and payment information.
  • We do not store full credit card details on our servers
  • All transactions are processed through secure, PCI-DSS compliant payment gateways
  1. Payment Verification To help prevent fraud, all orders are subject to validation checks and authorization by the card issuer. If your
    payment method is not authorized, we will not be liable for any delay or non-delivery resulting from the
    declined transaction.
  2. Order Confirmation Once your payment is successfully processed, you will receive an order confirmation email at the address
    provided during checkout. This email serves as your receipt.

Contact Us If you have any questions regarding this payment policy or experience any issues during checkout, please contact us:

  • Company Name: Timber Brands LLC
  • Email: Info@timberbrandsusa.com
  • Phone: +1 214 326 0130
  • Business Address: 1900 Preston Rd. Ste 267-101, Plano, TX 75093, United States