Contact Timber Brands
Let’s build something together.
Planning a custom order, need help with a purchase, or interested in working with us? Choose a path below.
214-326-0130 sales@timberbrandsusa.comLet’s get started
How can we help?
Choose what brings you here. We’ll point you in the right direction.
Something else? Send us a message.
Prefer to call? 214-326-0130
Tell us about your project.
Share what you know. We can help with the rest.
Setup: select the “Request a quote — WPForms shortcode” widget below and add this route’s confirmed WPForms shortcode. The email option hides automatically when a real form renders.
Send your estimated quantity, preferred material, delivery location, and any required arrival date. Include your design or artwork if you have it.
Email your project details→How can we help you?
Tell us what you need, and include an order number if your question is about a purchase.
Setup: select the “Get help — WPForms shortcode” widget below and add this route’s confirmed WPForms shortcode. The email option hides automatically when a real form renders.
Send your question and any details that will help us understand it. For an existing order, include your order number if you have it.
Email your question→Let’s explore the possibilities.
Tell us about your business, audience, or idea for working together.
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Share the type of partnership you have in mind, along with your business or channel name and a website or profile if you have one.
Email your partnership idea→Good to know
A few quick answers.
Planning a custom project or ready to order? Start here for the essentials.
Have another question? Ask usCan I order directly online?
Yes. Choose your wooden brick format and pack size, then add your design through our online customizer.
For bulk quantities, mixed designs, or a more involved project, request a custom quote.
What should I include in a quote request?
Share your estimated quantity, preferred material, and a brief description of your design or project. Include your delivery location and any required arrival date.
Artwork is optional at this stage. Tell us what you have in mind, and we can help with the next steps. Tell us about your project.
How long do production and delivery take?
In-stock custom pack orders typically take 2–3 business days to produce. Shipping transit time is additional. Larger or mixed-design orders have timing confirmed with your quote.
For a wedding, trade show, or other deadline, contact us before ordering with your quantity, delivery location, and required arrival date.
Can I order bamboo bricks?
Yes. Custom bamboo bricks are available by quote. Share your quantity, design ideas, and delivery requirements so we can confirm pricing and timing for your project.